Privacy Policy
Tree Doctor 911 USA
Effective Date: August 23, 2026
Last Updated: August 23, 2026
Tree Doctor 911 USA ("Company," "we," "us," or "our") operates the website [treedoctor911usa.com](https://treedoctor911usa.com) (the "Site") and provides tree care and related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our Services.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
a) Information You Provide Directly
We may collect information you voluntarily submit through contact forms, quote requests, phone calls, emails, or other communications, including:
- Name
- Phone number
- Email address
- Property address or service location
- Details about the tree service you're requesting
b) Information Collected Automatically
When you visit the Site, we may automatically collect certain information via cookies and similar technologies, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or source
- General location (city/region, based on IP address)
c) Information from Third Parties
We may receive information about you from third-party services we use, such as website analytics providers, advertising platforms, or review platforms (e.g., Google, Facebook), consistent with their own privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes or estimates
- Schedule and perform tree care services
- Communicate with you about appointments, billing, or service updates
- Improve and maintain the Site
- Analyze Site traffic and user behavior
- Send promotional or marketing communications (only where permitted, and with an opt-out option)
- Comply with legal obligations and protect our legal rights
3. Cookies and Tracking Technologies
The Site may use cookies, web beacons, and similar tracking technologies to improve user experience, analyze traffic (e.g., via Google Analytics), and support advertising efforts (e.g., via Google Ads or Meta/Facebook Pixel). You can control cookies through your browser settings; disabling cookies may limit some features of the Site.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site or deliver our Services (e.g., web hosting, scheduling software, payment processors, email/SMS providers)
- Marketing and analytics platforms (e.g., Google, Meta) to measure and improve advertising performance
- Legal and safety purposes, if required by law, subpoena, or to protect the rights, property, or safety of the Company, our customers, or others
- Business transfers, if the Company is involved in a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, maintain business and service records, and comply with legal, accounting, or reporting requirements.
6. Your Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications (via unsubscribe link or by contacting us).
- Object to or restrict certain processing of your information.
To exercise these rights, contact us using the information in Section 10.
7. Third-Party Links
The Site may contain links to third-party websites (e.g., social media, review sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Children's Privacy
The Site is not directed to individuals under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Tree Doctor 911 USA
Website: treedoctor911usa.com
Email: treedoctor911usa@gmail.com
Phone: (206) 771-9312
Address: 15466 SE Renton Issaquah Rd, Renton, WA 98059, USA
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.